Harvard Pilgrim Health Care successfully expanded a traditional view of members to a 360-degree view by harnessing analytics, predictive modeling and robotics process automation. As a result, members enjoy seamless service, mobility and access across all channels—and the company reduced administrative cost and improved care. Since 1999, HPHC has partnered with NTT DATA to tackle complex problems in this competitive, changing industry. See how that partnership continues to thrive.

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Harvard Pilgrim Health Care and NTT DATA [9ODiS6UZL]

Harvard Pilgrim Health Care and NTT DATA [9ODiS6UZL]

Harvard Pilgrim Health Care successfully expanded a traditional view of members to a 360-degree view by harnessing analytics, predictive modeling and robotics process automation. As a result, members enjoy seamless service, mobility and access across all channels—and the company reduced administrative cost and improved care. Since 1999, HPHC has partnered with NTT DATA to tackle complex problems in this competitive, changing industry. See how that partnership continues to thrive.

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Aired: December 3rd 2024

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